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Support at Home

Support at Home Levels, All 8 Classifications Explained

Reviewed and Published by Wayly EditorialReviewed by: To be confirmedPublished 5 February 2026

Support at Home has eight ongoing classifications. The level you are on decides the annual funding paid to your provider, which is then split into four quarterly budgets. Higher levels reflect higher care needs and cover more services, but the contribution rules and the 10% care management cap apply at every level. This guide sets out what each level looks like in practice.

LevelAnnual fundingQuarterly budget
Level 1$10,731.00$2,682.75View
Level 2$15,909.30$3,977.33View
Level 3$21,965.70$5,491.43View
Level 4$29,696.40$7,424.10View
Level 5$39,620.40$9,905.10View
Level 6$49,544.40$12,386.10View
Level 7$63,784.80$15,946.20View
Level 8$78,106.00$19,526.50View

Frequently asked questions

How many Support at Home levels are there?

Eight ongoing classifications run from Level 1 to Level 8, with annual funding from $10,731 at Level 1 to $78,106 at Level 8 (effective 1 November 2025). Four extra transitioned levels exist for people who moved across from a Home Care Package.

Who decides which Support at Home level you are on?

An assessor through the Single Assessment System, using the Integrated Assessment Tool. You start the process by calling My Aged Care on 1800 200 422. The assessor visits at home or in hospital, looks at daily tasks, mobility, health and goals, and recommends a classification.

Can my Support at Home level change?

Yes. If needs grow you can request a support plan review through My Aged Care. The Wayly Classification Self-Check helps you decide whether to ask for one, and Wayly Letters & Follow-ups drafts the formal request.

Are these levels paid quarterly or annually?

Each level's annual budget is paid as a quarterly budget. You get the full quarter's amount at the start of the quarter, with 10% set aside for care management.

What happens to unspent funding at the end of a quarter?

You can carry over the higher of $1,000 or 10% of the quarterly budget to the next quarter. Anything above that is returned to the system.

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