Guides for the family carer
Two kinds of guide. Practical guides for the situations you can act on. Emotional guides for the parts of caring that do not show up on a statement.
When you need to fix something
My Aged Care assessment is taking forever, what to do
Wait times for a My Aged Care assessment can run weeks or months. Here is how to escalate, what records to keep, and when to call OPAN.
When a parent refuses help, how to broach Support at Home
Persuading an older parent to accept aged care help is one of the hardest caregiver conversations. Here is a calm, practical approach.
How to read a Support at Home monthly statement
Support at Home statements are dense. Here is what each line item means, common service codes, and how to spot errors before they cost you.
How to switch Support at Home providers
Switching providers under Support at Home is allowed and free. Here is the process, the timeline, and what to ask the new provider.
When the conversation feels harder than the task
How to talk to a parent about aged care
Starting the aged care conversation with a parent is hard. Here are short, kind scripts that work, and what to avoid.
When siblings disagree about Mum's care
Sibling disagreements about aged care are common. Here is how to handle them calmly so the parent does not become the battleground.
Caregiver guilt, how to recognise it and what helps
Caregiver guilt is one of the most common emotions in aged care. Here is what it looks like, why it happens, and three things that help.
Caring for a parent from interstate or overseas
Long distance caring is exhausting and easy to underestimate. Here is what to set up so the right thing happens when you cannot be there.