Two Plans. Both Cost Less Than One Hour
With a Consultant.
Wayly is fortnightly billing. All prices in AUD including GST. Card required at signup. 7 day free trial, then $24.50 or $49.50 per fortnight. Cancel any time from your account.
Solo
For the family member handling things alone.
- All nine Wayly tools
- Statement Decoder for monthly statements
- Invoice Checker for contribution invoices
- Budget Calculator with forecast alerts
- Care Plan Reviewer with meeting artefacts
- Classification Self-Check and Reassessment Letter Generator
- Ask Wayly conversational assistant
- Data stays in Australia
Family
For families sharing the load.
Best if more than one person helps with the care.
- Everything in Solo
- Two full Participants: shared care plan, statements, invoices, decisions
- Three Caregiver seats with read-only access for paid or informal carers
- Family Coordinator with notification routing
- One document upload, everyone sees the findings
- Meeting artefacts shareable across the household
- Additional Participants at $24.50 per fortnight each
Managing More Than 2 Participants?
On the Family plan, add each additional Participant for just $24.50 per fortnight. Everyone shares the same three Caregiver seats and the full feature set.
Compare the Two Plans
The Family plan does everything Solo does, for two people and up to three Caregivers.
| Feature | Solo | Family ★ |
|---|---|---|
| Statement Decoder | ||
| Statement Decoder | Unlimited | Unlimited |
| PDF, photo, DOCX, TXT formats | ||
| Anomaly detection (15 rules) | ||
| Save decoded results to vault | ||
| Share decoded results with family | ||
| Hospitalisation charge detection | ||
| AI Tools | ||
| Statement Decoder | ||
| Invoice Checker | ||
| Budget Calculator | ||
| Provider Price Checker | ||
| Classification Self-Check | ||
| Letters & Follow-ups | ||
| Contribution Estimator | ||
| Support Plan Reviewer | ||
| Aged Care Q&A | ||
| Care Plan Amendment Generator | ||
| Ask Wayly (AI chat) | ||
| Participants & Caregivers | ||
| Participants included | 1 | 2 |
| Additional Participants | Upgrade to Family | +$24.50 per fortnight each |
| Caregiver seats | 1 | 3 |
| Document Vault | ||
| Document vault | ||
| 9 document categories | ||
| Version history | ||
| Encrypted storage (AWS Sydney) | ||
| Statement email forwarding | ||
| Tracking & Management | ||
| Concern and conversation log | ||
| Care team directory | ||
| Visit and appointment calendar | ||
| AT-HM commitment tracker | ||
| Correspondence tracker | ||
| Hospital liaison mode | ||
| Provider switching workflow | ||
| Alerts & Notifications | ||
| Budget threshold alerts | Email only | Push + email |
| SMS and WhatsApp alerts | ||
| AT-HM expiry reminders | ||
| Statement arrival alerts | ||
| Reports | ||
| Quarterly summary reports | ||
| Annual financial year summaries | ||
| Adviser-branded PDF reports | ||
| Family & Participant Features | ||
| Family message wall (photos + voice) | ||
| Participant view (simplified UI) | ||
| Voice input for Participants | ||
| Referral program (14-day extended trial) | ||
| Offline mode (mobile) | ||
| Support | ||
| Help centre access | ||
| Email support | ||
| Priority support | ||
All prices in AUD including GST. 7-day free trial on Solo and Family plans. Card required at signup. Cancel any time, cancellations take effect at the end of the current fortnightly billing period. Additional Participants on the Family plan: $24.50 per fortnight each, added or removed any time from your account.
Pricing questions
What is the difference between a Participant and a Caregiver?
A Participant is the person receiving Support at Home, the older person whose statements, budget and care are being managed. A Caregiver is a family member or support person who uses Wayly to help manage the Participant's care. Caregiver seats control who can log in and access the account.
Can I add more than 2 Participants?
Yes. The Family plan includes 2 Participants. For each additional Participant, you pay $24.50 per fortnight. They are added to your existing account and managed from the same dashboard, no new logins needed. There is no cap.
What happens to my data if I remove a Participant?
Their data is retained in your account for 60 days after removal. During this period you can export everything as a PDF, or permanently delete it immediately. After 60 days, data is automatically and permanently deleted.
If I remove a Participant, do I get a refund?
No. Removals take effect at the end of your current fortnightly billing period. You keep full access until then, so nobody loses features mid-cycle. Your next charge simply drops by $24.50 per Participant removed.
Can I downgrade from Family to Solo?
Yes. If you have exactly one Participant on Family, you can switch to Solo directly from Settings and the change takes effect at the end of your current fortnight. If you have two or more Participants, remove the extras first, then the switch to Solo becomes available (or we'll automatically move you to Solo when your Participant count drops to one).
What happens if my payment fails?
We retry your payment for a few days and email you immediately. Your account stays active during the retry window. If the payment still hasn't gone through after the grace period, the plan moves to PAST_DUE and read-only access continues for 7 days so you don't lose data while you sort it out.