Plain-English Support at Home knowledge. Free for everyone.
Articles, a glossary of every term you'll see on a statement, and templates for the conversations you didn't think you'd have to have. No signup required.
Articles
31+ articlesPillar pieces on the parts of the program families ask about most.
BrowseGlossary
37 termsEvery acronym, every stream, every contribution rate, defined.
BrowseTemplates
6 templatesLetters, checklists and conversation prompts, copy, edit, send.
BrowseWhere to Start
The SAH Invoice Checker: How to Verify Your Support at Home Invoice in Five Minutes
A five-minute walk-through of what to check on any Support at Home invoice before you pay, using the free Wayly Invoice Checker to catch the errors that cost families the most.
ReadSupport at Home vs Home Care Packages: What Actually Changed
A plain-English rundown of what the Support at Home program keeps, what it drops, and what to watch out for if you or a parent transitioned from Home Care Packages in 2025.
ReadHow Much Will I Actually Pay for Support at Home? The Income and Assets Assessment Explained
A plain-English guide to Support at Home contributions in 2026. What full pensioners, part pensioners and self-funded retirees really pay, how the income and assets assessment works, and how to lower your bill legitimately.
ReadHow to Switch Your Support at Home Provider (Without Losing Your Unspent Funds)
A neutral, step-by-step guide to changing Support at Home providers in 2026. Your funding follows you, there are no exit fees, and no new assessment is needed. Here is exactly how the process works and how to avoid a gap in care.
ReadPersonal Care Becomes Free Under Support at Home From 1 October 2026
From 1 October 2026, showering, dressing and continence support under Support at Home cost families nothing. What changes, what to check, in plain English.
ReadWayly Family Hub: Managing a Parent's Aged Care as a Family
The Wayly Family Hub lets siblings, partners and advisers share aged care info with role-based access and alerts on new statements and anomalies.
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