Plain-English Support at Home knowledge. Free for everyone.
Articles, a glossary of every term you'll see on a statement, and templates for the conversations you didn't think you'd have to have. No signup required.
Articles
34+ articlesPillar pieces on the parts of the program families ask about most.
BrowseGlossary
56 termsEvery acronym, every stream, every contribution rate, defined.
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6 templatesLetters, checklists and conversation prompts, copy, edit, send.
BrowseWhere to Start
The SAH Invoice Checker: How to Verify Your Support at Home Invoice in Five Minutes
A five-minute walk-through of what to check on any Support at Home invoice before you pay, using the free Wayly Invoice Checker to catch the errors that cost families the most.
ReadSupport at Home vs Home Care Packages: What Actually Changed
A plain-English rundown of what the Support at Home program keeps, what it drops, and what to watch out for if you or a parent transitioned from Home Care Packages in 2025.
ReadThe CHSP Extension to 30 June 2029: What It Means for Older Australians and Their Families
The Commonwealth Home Support Program has been extended to 30/06/2029 and will stay separate from Support at Home. Here is what changes, what does not, and what it means for your household.
ReadPersonal Care Under Support at Home Becomes Free on 1 October 2026: What to Check on Your First Invoice
From 01/10/2026, personal care under Support at Home is fully government funded. Here is exactly what changes, what stays the same, and what to check on your first invoice and monthly statement after that date.
ReadSupport at Home Statement vs Invoice: What's the Difference and Why It Matters
Your Support at Home monthly statement and your contribution invoice are two different documents doing two different jobs. Getting them confused is where money leaks out. Here is how each works and what to check.
ReadHow Much Will I Actually Pay for Support at Home? The Income and Assets Assessment Explained
A plain-English guide to Support at Home contributions in 2026. What full pensioners, part pensioners and self-funded retirees really pay, how the income and assets assessment works, and how to lower your bill legitimately.
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