Meet the Anderson family.
Dorothy is 79, lives alone in Geelong, on Classification 4. Her daughter Cathy runs her care from Melbourne. Her sister Karen lives in Sydney. Their advisor Mark sees only the financial picture. Toggle between their views.
All data on this page is fabricated. Dorothy isn't a real person, the provider isn't a real provider, but the experience is exactly what real Wayly families see.
Bluebell's published price for cleaning is $75/hour. They charged $85/hour on the 15 April visit, that's $20 more this month. Worth a polite query.
→ Ask the provider why the rate increased.
Dorothy received personal care twice, OT once, and two cleaning visits in April. Total billed: $1,847.50 (your contribution: $187.30). One cleaning rate looks higher than usual, see above.
| Date | Service | Stream | Total |
|---|---|---|---|
| 2026-04-04 | Personal care | Independence | $95.00 |
| 2026-04-04 | Cleaning | Everyday Living | $112.50 |
| 2026-04-08 | OT, home assessment | Clinical | $195.00 |
| 2026-04-11 | Personal care | Independence | $95.00 |
| 2026-04-15 | Cleaning | Everyday Living | $170.00 |
- Cathy · Sat 9:14am
Just saw the OT report from last week, Priya thinks we should put a handrail in the laundry. Anyone got opinions?
- Karen · Sat 11:02am
Yes please, she's been complaining about that step for months. Can we use AT-HM funding for it?
- Wayly · Sat 11:04am
Hand rails are eligible under AT-HM Tier 1. Dorothy's tier was assessed Tier 1 in November. Estimated cost $200–$450 in Geelong. Want me to draft a request to Bluebell?
- Cathy · Sat 12:30pm
Yes please. Get a non-Bluebell quote too so we can compare.