The conversations you weren't sure how to start.
Australian aged-care letter and conversation templates, reassessment requests, statement queries, complaint letters and family planning prompts. Most pair with one of our AI tools that drafts them for your situation.
Reassessment Request Letter
Polite, factual letter to My Aged Care requesting a new IAT assessment when needs have changed.
Use the AI toolComplaint to the Aged Care Quality and Safety Commission
Formal complaint template for when a provider issue is not resolved through their internal process.
Download (DOCX), coming soonRate Query to Your Provider
Polite written query when a charge looks higher than the published price.
Use the AI toolCare Plan Review, 12 Questions
Checklist of the 12 most important questions to bring to your annual care plan review.
Use the AI toolAdvance Care Directive Starter Draft
Skeleton document to help start a conversation about end of life preferences. Not legal advice.
Download (PDF), coming soonSwitching Providers Checklist
What to ask the outgoing provider, what to ask the incoming provider, what to watch for in the handover.
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