Services Australia Contribution Query Letter
Your Support at Home contribution rates are based on your income and assets, and Services Australia sets them. They can change when your circumstances change and with regular indexation in March and September. If a change hasn't been picked up, or the assessment looks wrong, ask for it to be checked.
General information, not financial, legal or clinical advice.
The Letter
[Your name, CRN if known, address, phone]
[DD/MM/YYYY]
Services Australia, Aged Care
Re: Support at Home contribution assessment, [participant name], CRN [number]
Dear Officer,
Please review [participant name]'s Support at Home contribution assessment. [Our circumstances changed on DD/MM/YYYY: describe, e.g. sale of an asset, change in pension, partner moved into residential care.] [/ The assessment dated DD/MM/YYYY appears to use [income or asset item] of $[amount], which we believe is incorrect because [reason].]
Please confirm the updated contribution rates in writing and the date they apply from, and let our provider know.
Kind regards,
[Name]
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