Support at Home Level 3: funding, services and who it suits
Level 3 is a step up for participants who need help most days. The annual budget of $21,965.70 (effective 1 November 2025) is paid as a quarterly budget of roughly $5,491.
Who Support at Home Level 3 suits
Older Australians needing daily or near-daily help across multiple service types. Often the right level when family carers can no longer manage the bulk of day-to-day support.
What services Level 3 typically funds
- Daily or alternate-day personal care visits
- Weekly cleaning plus deeper monthly cleans
- Regular meal preparation and grocery support
- Social support, transport and allied health on a fortnightly to weekly rhythm
At Level 3 a participant might have a personal-care worker visit five mornings a week, a weekly cleaner, and a fortnightly physiotherapy session. Care management at the standard 10% of the quarterly budget pays for an aged-care coordinator to keep services aligned.
Check whether Level 3 still fits
Needs change. If your parent's care plan keeps running short or family is filling more gaps than a year ago, it may be time to review the level.
Frequently asked questions
Older Australians needing daily or near-daily help across multiple service types. Often the right level when family carers can no longer manage the bulk of day-to-day support.
Support at Home Level 3 provides $21,965.7 per year, effective 1 November 2025. That is paid as a quarterly budget of roughly $5,491, with 10% of each quarter set aside for care management.
Request a support plan review through My Aged Care on 1800 200 422. The Wayly Classification Self-Check helps you decide if a review is worth requesting, and the Wayly Letters & Follow-ups tool drafts the formal letter to send.