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Policy explainer

Personal care becomes fully government funded from 1 October 2026

From 1 October 2026, personal care under Support at Home moves to fully government funded for every participant. This is one of the most significant changes in the program since it replaced Home Care Packages on 1 November 2025. It affects every household that uses personal care services.

What this page covers
  • Personal care contribution drops to zero from 1 October 2026
  • Applies to every participant regardless of classification or pension status
  • Quarterly budget headroom increases for households that use personal care heavily
  • No action required. Statements reflect the change automatically

What changes on 1 October 2026

Personal care services include help with showering, dressing, grooming, toileting and continence support. Today they sit in the Independence stream and a participant contribution applies (5 per cent for a full age pensioner, 17.5 per cent for a part age pensioner, 50 per cent for a self funded retiree).

From 1 October 2026 the contribution drops to zero. The government pays the full cost for every participant. The change applies to all hours of personal care delivered through your registered Support at Home provider.

How it affects your quarterly budget

Before October 2026 a personal care hour at 78 dollars costs a full age pensioner 3 dollars 90 cents from their pocket and 74 dollars 10 cents from their quarterly Independence budget. After October the same hour costs the pensioner zero. The full 78 dollars comes from the quarterly Independence budget. Where families overpaid out of pocket before, this is now genuine cash flow relief.

Households with high personal care use should plan ahead. Many Level 4 to Level 8 households can now afford an extra one to two hours of personal care per week without raising the classification.

Use the Budget Calculator to project the change. From 1 October 2026 set personal care contribution to zero and rerun.

What you need to do

  • Nothing immediate. The change is automatic.
  • Check your October 2026 statement. Personal care lines should show no participant contribution
  • If the statement still shows a contribution after 1 October, raise it with your provider in writing
  • Plan a care plan review for late October to use the freed budget headroom well

What does not change

  • Cleaning, gardening, transport, meals, and social support still attract a contribution
  • Clinical Care remains fully government funded (no change)
  • Classifications and quarterly budget figures remain the same
  • Lifetime cap rules remain the same

Frequently asked questions

Why is personal care being treated differently to other services?
Personal care is seen as a dignity service that should not be rationed by ability to pay. The change aligns Support at Home with the principle that essential daily care is a public good.
Does the change apply to privately paid personal carers?
No. The change applies only to services delivered through your registered Support at Home provider. Privately paid carers are unchanged.
What if my parent's plan starts after 1 October 2026?
All new and existing plans use the new contribution rate from that date onward.
Will providers cut hours to make room for higher demand?
No. Providers are required to deliver the hours written in the care plan. If your provider attempts to reduce hours, contact your case manager and OPAN on 1800 700 600.

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Written by Antony Chiware. Reviewed by: To be confirmed. Updated 5 June 2026. Spot something wrong? Email hello@wayly.com.au.