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Provider Price Checker
Compare what your provider charges for common services against the Department of Health's indicative price ranges.
Provider Price Checker is available on Solo and Family plans.
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How to use the Provider Price Checker
A quick walkthrough: enter a service and the rate charged, then see how it compares against the indicative market range for Support at Home.
What This Tool Does
The planned national provider price caps under Support at Home were deferred indefinitely, so providers set their own prices. The Price Checker helps you see your provider's rate next to the Department of Health's indicative range so you can spot when something looks high.
Paste in the service name, units (hours or kilometres), and the rate your provider charges. The tool shows the indicative range, the share you would contribute at your contribution rate, and where the rate sits in that range. It does not negotiate for you, but it gives you the facts to start a calm conversation.
The indicative ranges come from the Department of Health's published snapshot. We update our reference values when they change, but always confirm the live figure on the My Aged Care website before relying on it for a decision.
How It Works
- 1
Enter the Service
Pick the service type from the list and add the units (hours, kilometres) and your provider's rate.
- 2
See the Indicative Range
The tool shows the Department of Health's indicative range and where the rate sits.
- 3
Estimate Your Contribution
Adjust your contribution rate to see what the service would cost you out of pocket.
- 4
Ask Better Questions
Take the numbers into a conversation with your provider, or use them to compare quotes.
Information only, not advice. Provider Price Checker uses AI to help you understand your own aged care information in plain English. It does not give financial, legal, or medical advice, and it is not a decision from My Aged Care or Services Australia. AI can make mistakes, so please check anything important against your official statements, your provider, or My Aged Care on 1800 200 422 before you act on it. Figures shown are indicative and subject to the current Schedule of Subsidies and Supplements.
What You'll Need
- The service name and your provider's rate (per hour, per kilometre, or per visit)
- Your contribution rate, if you know it (the tool defaults to common values)
What You'll Get
- A side-by-side view of your provider's rate vs. the indicative range
- An estimate of your out-of-pocket share at your contribution rate
- A clear status flag (within the indicative range, above the indicative range, or below the indicative range)
- Notes on what the service usually covers under Support at Home
Common Questions
Are these indicative ranges current?
They reflect the most recent Department of Health snapshot. Always confirm the live figure on My Aged Care before relying on it.
What if a rate is above the indicative range?
Ask the provider what's included and how the price was set. Providers set their own prices, so a higher rate isn't automatically wrong.
Do the indicative ranges include GST?
Service prices under Support at Home are usually GST-free, but always check the line items on your statement.
Can the indicative ranges change?
Yes. The Department can update the indicative ranges, and prices delivered outside standard business hours may sit above them. The tool reflects the current values we hold.
See How a Provider's Rate Compares
Compare a service price against the Department of Health's indicative range in seconds.
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