Support Plan Reviewer
Paste your care plan and get a plain-English read on what each service does and where the gaps might be.
Support Plan Reviewer is available on Solo and Family plans.
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What This Tool Does
A Support at Home care plan lists the services your provider thinks you need, how often you will get them, and who delivers each one. It is the spine of your everyday life with the program, but it is often written in service-codes and acronyms that families find hard to parse.
Support Plan Reviewer reads your care plan and explains it in plain English. Each service is grouped into clinical, independence or everyday living, and the tool notes anything that looks unusual: a service you would expect to see and don't, hours that look light for your classification, or a service category that is fully missing.
It does not change your care plan. Only your provider can do that. The tool is here to help you prepare for the conversation: which questions to ask, which goals to revisit, and which services to query.
How It Works
- 1
Paste Your Care Plan
Copy the text from your care plan PDF, or upload the PDF directly.
- 2
Wayly Reads It
Each service is identified, categorised, and explained in plain English.
- 3
See the Gaps
The tool flags anything that looks light, missing, or worth a closer look for your classification.
- 4
Prepare Your Questions
Take a short list of points into your next care-plan review with your provider.
Information only, not advice. Support Plan Reviewer uses AI to help you understand your own aged care information in plain English. It does not give financial, legal, or medical advice, and it is not a decision from My Aged Care or Services Australia. AI can make mistakes, so please check anything important against your official statements, your provider, or My Aged Care on 1800 200 422 before you act on it. Figures shown are indicative and subject to the current Schedule of Subsidies and Supplements.
What You'll Need
- Your current care plan (the document your provider gave you, usually a PDF or print-out)
- Your classification level, if you know it, for a closer read
What You'll Get
- A plain-English summary of every service on the plan
- Each service grouped into clinical, independence or everyday living
- Flags on missing or light services for your classification
- A short list of questions to take into your next review
Common Questions
Can Wayly change my care plan?
No. Only your provider can change your care plan. The tool helps you prepare for that conversation.
How often should a care plan be reviewed?
At least once a year, and any time your needs change. You can also ask for a review at any time by contacting your provider.
What if a service is missing?
Raise it with your provider. If you cannot agree, you can ask for a reassessment via My Aged Care on 1800 200 422.
Does this work for transitioned HCP care plans?
Yes. Paste the plan in and the tool reads it the same way. Transitioned plans use slightly different language; the tool maps it to the Support at Home structure.
See Your Care Plan in Plain English
Walk into your next review knowing exactly what to ask.
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